engleski

QUALITY TOOLS IN PROCESS INDUSTRY

A company has to conduct process data acquisition and analysis in order to confirm capability and effectiveness of its quality management system and to be actively involved in continuous process improvement. Continuous quality process improvement assumes application of appropriate quality tools. In the paper are presented results of research of the systematicness in the application of seven basic quality tools. Systematic approach to the quality management is explained on the example of a company in process industry which is ISO 9000:2000 certified.

Quality Management; Quality Tools; Process Industry

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