engleski

Safety Management System as the tool for airport benchmarking process

The paper will be based on the thesis that it is possible to apply the benchmarking process at leading airports of South East Europe, and so visibly improve their business. The paper will also show how to carry out this process efficiently at the airport, which processes should be applied when benchmarking, and methodology that are appropriate. Special attention will be given to the parameters necessary to carry out Benchmarking process. Airport Safety Management System have purpose to insure the certain level of safety for critical airport operations. Satisfactory level of safety can’t be achieved without proper level of quality. This fact will be used to determine how Safety Management System affects the benchmarking process at airports and how system components can help eliminate shortcomings of benchmarking analysis. Beside the safety management attention will be paid to the quality as the vision of the future and the quality systems, risk management and safety assurance. Most authors believe that we are living in the century of quality because it is a concept that is key to the success of many global companies, especially those involved in air traffic.

benchmarking ; safety ; quality ; implementation ; analysis

nije evidentirano