engleski

Consumer Protection in the Republic of Croatia - Fact or Fiction?

Serious problems of consumer protection have been noticed in the countries in transition. In the Republic of Croatia, the problem became more severe as a result of the war. These factors have created an environment for many forms of violation of consumer rights. Some of the most drastic examples include financial fraud, information and advertising deception, the unsuitability for use of food and pharmaceutical products, and the rights of tourists. Although some laws partially apply to consumer protection, The Law of Consumer Protection has not yet been passed. This has created a vacuum in which consumer experience violations of their rights. Two surveys which were conducted, in preliminary 1998 and final 1999 support these conclusions. Future solutions are suggested.

consumer protection; consumer rights; Croatia

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