engleski

Carrier's Liability Insurance in the Function of Transportation Service Quality

The quality of transportation services understands quickness, accuracy and safety at minimal costs for the earlier and the service user. Possible emergency situations may bring substantial material and business damage both to the service user and to the transportation service provider. Carrier's liability insurance gives the carrier security in case of evidenced full or partial loss or damage of goods, as well as in case of delay in delivery. The insurance allows annulment of carrier's costs generated by emergency situations which favourably affects the operation of transportation companies and allows maintenance of the quality of the carrier's services. The work analyses the presence of carrier's liability insurance in the Republic of Croatia at five insurance companies, through the analysis of the total number of insurances and the number of insured vehicles, following the trend in this type of insurance and its influence on the quality of the carrier services.

carrier's liability insurance ; transportation services quality

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