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Professional-Development Needs in Croatia's Marine Tourism Industry: Harbormasters Identify the Management Skills that Require Improvement

While skills and knowledge of harbormasters are critical drivers of sustainable development and management of marine tourism, very little scholarly research has been done to assess the professional-development needs of harbormasters. This study addresses this gap by empirically investigating the perceived importance of the professional needs of harbormasters in the Croatian marine tourism industry. Specifically, the goals of this research are to determine what marine-tourism-management skills need improvement, what skills can be improved through training, and which training courses might fulfill managerial expectations. A two-page self-completed questionnaire written in Croatian is adapted from previous research and administered to a population of Croatian harbormasters. Professional-development needs among Croatian harbormasters are identified to provide guidance for future harbormaster development planning. Implications and limitations are presented in the subsequent sections of the study.

Professional needs; Harbormasters; Marine Tourism; Nautical Tourism; Croatia

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