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Modelling the Perceived Pragmatic and Hedonic Quality of Intelligent Personal Assistants (CROSBI ID 654732)

Prilog sa skupa u časopisu | izvorni znanstveni rad | međunarodna recenzija

Orehovački, Tihomir ; Babić, Snježana ; Etinger, Darko Modelling the Perceived Pragmatic and Hedonic Quality of Intelligent Personal Assistants // Advances in intelligent systems and computing / Karwowski, Waldemar ; Ahram, Tareq (ur.). 2018. str. 589-594 doi: 10.1007/978-3-319-73888-8_91

Podaci o odgovornosti

Orehovački, Tihomir ; Babić, Snježana ; Etinger, Darko

engleski

Modelling the Perceived Pragmatic and Hedonic Quality of Intelligent Personal Assistants

This paper represents one of the first attempts to define a quality model capturing the peculiarities of intelligent personal assistants (IPAs). Driven by the results of current studies, we took a better look at the features of IPAs and identified pragmatic and hedonic dimensions that reflect the quality of such applications as perceived by the end users. As a follow up, we experimentally assessed the relevance of the determined quality dimensions. Taking into account the number and strength of differences in pairwise comparisons that was found between evaluated IPAs, the proposed set of attributes was classified into five different groups. Findings reported in the paper can be used by researchers as a foundation for future advances in the field as well as by practitioners as a framework for evaluating existing and developing new intelligent personal assistants (IPAs).

Intelligent Personal Assistants ; Perceived Quality Evaluation ; Pragmatic Attributes ; Hedonic Attributes ; Post-use Questionnaire ; Empirical Findings

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Podaci o prilogu

589-594.

2018.

nije evidentirano

objavljeno

10.1007/978-3-319-73888-8_91

Podaci o matičnoj publikaciji

Advances in intelligent systems and computing

Karwowski, Waldemar ; Ahram, Tareq

Cham: Springer

978-3-319-73888-8

2194-5357

2194-5357

Podaci o skupu

1st International Conference on Intelligent Human Systems Integration: Integrating People and Intelligent Systems (IHSI 2018)

predavanje

07.01.2018-09.01.2018

Dubai, Ujedinjeni Arapski Emirati

Povezanost rada

Informacijske i komunikacijske znanosti

Poveznice
Indeksiranost