Nalazite se na CroRIS probnoj okolini. Ovdje evidentirani podaci neće biti pohranjeni u Informacijskom sustavu znanosti RH. Ako je ovo greška, CroRIS produkcijskoj okolini moguće je pristupi putem poveznice www.croris.hr
izvor podataka: crosbi

Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company (CROSBI ID 246439)

Prilog u časopisu | izvorni znanstveni rad | međunarodna recenzija

Pejić Bach, Mirjana ; Bosilj Vukšić, Vesna ; Suša Vugec, Dalia Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company // Naše gospodarstvo, 63 (2017), 4; 29-39. doi: 10.1515/ngoe-2017-0021

Podaci o odgovornosti

Pejić Bach, Mirjana ; Bosilj Vukšić, Vesna ; Suša Vugec, Dalia

engleski

Individual’s Resistance Regarding BPM Initiative: Case Study of the Insurance Company

Though the individual’s resistance is very often considered a significant barrier to BPM success, the literature on that topic is quite scarce. With the aim to shed light on this topic, we have conducted research of a Croatian insurance company. We examined the impact of individual’s resistance regarding BPM initiative using the theory of reasoned action. Structural equation model was developed using the data collected by the survey among company employees. The results indicate that subjective norms are positively related to the individual’s resistance regarding BPM initiative, while positive initial belief regarding BPM initiative tends to decrease the probability of resistance to change.

business process management, theory of reasoned action, individual’s resistance, insurance company, change management, Croatia

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

nije evidentirano

Podaci o izdanju

63 (4)

2017.

29-39

objavljeno

0547-3101

2385-8052

10.1515/ngoe-2017-0021

Povezanost rada

Ekonomija, Informacijske i komunikacijske znanosti

Poveznice
Indeksiranost