engleski

Airplane Boarding Strategies for Reducing Turnaround Time

The need to simultaneously increase efficiency, profitability and customer satisfaction puts airline industry under pressure. The turnaround time of an airplane is crucial for utilization of an airplane since airlines obtain revenue when the airplane is in the air. Airlines make every effort to minimize the time their flight is grounded. While the boarding process is only one component of the turnaround time event set, it is on its critical path. The substantial reduction of the boarding time can reduce turnaround time in most cases. Adopting fast and easy boarding strategy can benefit the airlines, but also airport operators and passengers. It increases utilization of the ground equipment and the level of service at the airports departure hall. Inefficient boarding processes effect the passenger`s perception of quality of service. The purpose of the paper is to identify the various strategies in boarding of passengers onto an airplane which can reduce the turnaround time.

Airplane boarding, boarding strategies, airplane turnaround time

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